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View How do you handle information architecture in an Agile project?

How do you handle information architecture in an Agile project?

Just-in-time iteration for the navigation of a mine information management system

Posted on: October 28, 2019 Category: Information Architecture, UX & Interaction Design Tagged: interface design, mockups, navigation
View How do you get buy-in for a big redesign?

How do you get buy-in for a big redesign?

A new website for the Vancouver Public Library, replacing a 9-year old design

Posted on: October 28, 2019 Category: Content Design, Information Architecture, Web Development Tagged: content strategy, usability testing, wireframes, workshop facilitation
View How do students use study rooms in the library?

How do students use study rooms in the library?

Using data to redesign an online room reservation system

Posted on: March 3, 2015 Category: UX Research Tagged: data visualization, ethnographic studies, interviews
View How can content design help guide people through a maze of options?

How can content design help guide people through a maze of options?

Presenting library card information in plain language

Posted on: May 19, 2021 Category: Content Design, Information Architecture Tagged: content strategy, UX writing
View Can upfront service design benefit Agile product development?

Protected: Can upfront service design benefit Agile product development?

In government digital projects, the software isn't the only system that needs transforming

Posted on: May 19, 2021 Category: Product Strategy, Service Design
View Can UI design help file management in government?

Protected: Can UI design help file management in government?

Making user-friendly forms for enterprise mine information management software

Posted on: October 28, 2019 Category: UX & Interaction Design, UX Research Tagged: form design, prototyping, wireframes
View Can service design help an organization prepare for change?

Can service design help an organization prepare for change?

Planning a new library service with collaborative design workshops

Posted on: March 2, 2015 Category: Product Strategy, Service Design Tagged: personas, service blueprints, user journeys, user scenarios, workshop facilitation
View Can people use the wayfinding in this new building?

Can people use the wayfinding in this new building?

Testing the usability of maps & signage in a new building before it opens

Posted on: March 2, 2015 Category: UX Research Tagged: interviews, usability testing

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